Your information
A clear approach to website privacy.
This notice explains what happens when you browse this website, prepare an appointment request or choose a third-party booking or contact service.
Who this notice applies to
This notice applies to the public website for Dr. C.M Tsholo Family Dental Haven. It covers information handled through the website and does not replace the practice’s separate clinical-record and consent processes.
Appointment details prepared in your browser
The appointment request form is front-end only. Details you enter remain in your browser while you prepare the request. The website does not save those form entries to its own database. If you choose to continue, the details are placed into a WhatsApp message for you to review and send. Please avoid adding unnecessary sensitive medical information.
A request is not a confirmed appointment until the clinic responds. You may also choose the official myGC booking link, which opens myGC in a new tab so that booking can be completed on that service.
When you contact the practice
If you call, email or send a WhatsApp message, the information you provide is used to respond to your enquiry, arrange care and carry out appropriate practice administration. Clinical information is handled according to applicable professional and legal obligations.
Hosting and technical information
Hosting and network providers may process routine technical records such as an IP address, browser type, requested page, date, time and security events. These records support delivery, security and troubleshooting. The current website does not operate its own advertising-profile database.
External services and links
Links to myGC, WhatsApp, Google Maps and the practice’s social-media profiles are operated by third parties. If you use them, their own privacy terms and data-handling practices apply. Family Dental Haven does not control those external services.
Your questions and privacy requests
To ask how information supplied to the practice is handled, request a correction or raise a privacy concern, email info@dentalhaven.co.za or use the details on the contact page. The practice may need to verify your identity before acting on a request involving personal or clinical information.
Need to speak with the clinic?
Contact Family Dental Haven if you have a question about this information or need help planning a visit.